In the fast-moving ecosystem of conversational commerce over RCS, there is a need for users to be able to discover and connect to RCS bots, both from Android Messages and from Samsung Messages. Kirusa is launching Dotgo Bot Store, the first and only directory available for RBM agents globally. As RCS is gaining popularity, more and more RBM agents are being developed. Dotgo Bot Store is an easy-to-use and extremely relevant platform as it provides convenience and value to aggregators, brands and consumers. The platform can help brands attain more traction for their RBM agents and eventually witness a significant increase in engagement rate with consumers.
Our vision with Dotgo Bot Store is to have an open directory listing for RCS bots from all over the world and to facilitate a quick and easy way to search and connect to an RCS agent supported for the user – from the web, from a bot, and from the built-in client capabilities (e.g. Samsung messages).
Here are some of the advantages of listing a chatbot on Dotgo Bot Store:
- Bot discovery – Users all over the world can search for RCS chatbots on Dotgo Bot Store, from the web, or from the directory bot. The search can be based on their country, carrier, name and even their use case like ‘Travel’.
- ‘Connect-Me’ Feature (P2A trigger) – Users can go through the bot details, screenshots and if it interests them they can connect to it directly from the directory. This will be a trigger to the enterprise to send the first RCS message to the user’s phone number.
- Snapcall numbers (P2A trigger) – For each bot entered by the developer, Dotgo Bot Store assigns a unique snapcall number to the bot. Users who discover the bot can drop a missed call to this number from their phone number. This will, in turn, trigger the enterprise to send the first RCS message to the user. This feature is available only for select countries.
- One place for all – Developers can always keep the users updated on what’s new in the agent, latest updates, have promotional offers, view & manage user reviews, and do a lot more.
- Bot Store – A Bot for discovery. Bot Store is pushed by carriers as the default search bot, and users can search for bots using Bot Store from Android and Samsung Messages. Any user using Bot Store can discover, explore and connect to their favourite bot right within the native Messages app!
We have the Dotgo Bot Store live at www.dotgo.com and continue to enhance it with additional features in a phased manner.
